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CornerStone Services

Contact Info:

P.O. Box 764087
Dallas, TX 75376
Fax: 972.274.2884

Listen Up, Customer Service
  Listen Up, Customer Service
by David Cottrell, , Mark Layton

Our Price: $9.95

Looking for ways to gain and maintain loyal customers? This book was written for you! Listen Up, Customer Service is a step-by-step guide to improving customer relations while, at the same time, increasing employee satisfaction. Sound too difficult to accomplish? Read on!

This book is written from the perspective of a customer who cares enough to tell you the truth, and it maps a step-by-step pathway to long-lasting customer relationships. The best news is that the advice provided is not unreasonable or rocket science. Itís not one of those theories that sounds good but is impossible to use on a day-to-day basis. Your team can implement every strategy Ö beginning today! 

Read, enjoy, apply Ö and move your customer service to the next level!


Companion Products :

  Listen Up, Customer Service Presentation

Our Price: $99.95

Enhance the Listen Up! Customer Service experience in your organization with this complete and cost-effective companion presentation piece. All the main concepts and ideas in the book are summarized and outlined in this professionally produced PowerPointTM presentation. Use the presentation for kick-off meetings, training sessions, or as a follow-up reinforcement tool.

  Accelerate Educational Leadership Package
Our Price: $99.95


Provided specifically for the educational professional, this package provides leadership tools that will stimulate you and your team. Included is the best selling Listen Up, Teacher and Monday Morning Leadership. A terrific value at $99.95!


Quantity Discounts:

100 or more for $8.95 ea.
500 or more for $7.95 ea.

Recommended Reading:

Listen Up, Leader!
Listen Up, Teacher...YOU are making a difference
Conquering Adversity
Monday Morning Leadership