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CornerStone
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CornerStone Services

 
Contact Info:

P.O. Box 764087
Dallas, TX 75376
972.298.8377
Fax: 972.274.2884



Service Where it Counts ... Making a Difference on the Front Line
  Service Where it Counts ... Making a Difference on the Front Line
by David Reed

Our Price: $12.95

This book is dedicated to all workers who provide services, respond to difficult customers, and deliver on all the plans made in nearly every corporation or nonprofit organization. You make up the largest segment of the work force and may often feel unappreciated or overlooked.

The purpose of this book is to give you a true understanding of how personally embracing these service ideas can make your organization successful while also changing the way you view your job, which can help you reach your career goals.




Companion Products :

  A Culture of Service ... Creating Customer Service that Lasts

Our Price: $14.95

Two things ultimately separate successful organizations from all others ... leadership and customer service. A Culture of Service shows you how to create an atmosphere where customers will be loyal to your organization.

  Monday Morning Customer Service

Our Price: $14.95

by David Reed and David Cottrell

Monday Morning Customer Service takes you on a journey of eight lessons that demonstrate how to take care of customers so they keep coming back.

  Customer Service Essentials Package

Our Price: $30.00

Three of David Reed's books on customer service excellence for one low price.  Included are Monday Morning Customer Service, Customer Service Where it Counts, and A Culture of Service.  Three book package for $30!

  Accelerate Sales and Service Package
 
Our Price: $129.95


 
 

Eight dynamic books on how to get and keep customers. Only $129.95!

    
Quantity     



Quantity Discounts:

31 or more for $11.95 ea.
101 or more for $10.95 ea.
 



Recommended Reading:

Listen Up, Customer Service
 
A Culture of Service ... Creating Customer Service that Lasts
 
Monday Morning Customer Service
 
Orchestrating Attitude